Our client, a major player in the energy sector, is looking for an experienced Operational Excellence Manager to support the transformation and continuous improvement of its Grid Development department.
With increasing demand for grid studies, connection assessments and strategic development planning, the organisation aims to strengthen its operational efficiency, governance and cross-functional collaboration.
The Operational Excellence Manager will be responsible for establishing and leading a Center of Excellence (CoE), translating strategic objectives into structured initiatives that improve performance, processes and ways of working.
Key Responsibilities
1. Operational Excellence & Strategic Roadmap
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Translate the departmental strategic roadmap into a structured operational excellence plan.
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Define improvement priorities and coordinate their implementation.
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Drive quarterly planning, prioritisation and resource allocation across teams.
2. Performance Management & Reporting
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Define and implement relevant KPIs to monitor operational performance.
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Develop and maintain management dashboards, including Power BI reporting.
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Establish monthly performance reviews and translate insights into concrete improvement actions.
3. Process Optimisation & Continuous Improvement
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Design and implement a continuous improvement framework.
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Identify opportunities to optimise processes, tools and working methods.
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Monitor the impact of improvements on operational efficiency and quality.
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Promote standardisation and best practices across departments.
4. Center of Excellence & PMO Governance
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Establish and lead the departmental Center of Excellence.
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Develop common methodologies, guidelines, tools and governance frameworks.
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Align existing PMO structures to improve coordination and eliminate redundancies.
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Strengthen cross-functional collaboration and knowledge sharing.
5. Document Management & Digitalisation
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Design and implement a structured document management system.
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Improve document governance, traceability and reporting transparency.
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Coordinate an initial pilot within System Planning, followed by a broader departmental rollout.
6. Project & Change Management
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Lead operational improvement projects from initiation through implementation.
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Coordinate stakeholders across business and operational teams.
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Support change management initiatives and ensure sustainable adoption of new processes and tools.
Required Experience & Qualifications
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Master’s degree in Engineering, Business Engineering, Economics or equivalent professional experience.
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Minimum 4 years of experience in Operational Excellence, Process Improvement or Business Transformation.
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Proven experience in KPI definition, performance monitoring and dashboard development (e.g. Power BI).
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Strong background in process optimisation, governance and document management.
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Experience with PMO structures, portfolio management or Centers of Excellence is highly relevant.
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Basic understanding of the energy sector and its operational environment.
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Strong stakeholder management, communication and organisational skills.
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Ability to translate strategic objectives into actionable plans and measurable results.
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Autonomous, proactive and hands-on approach with a strong delivery mindset.
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Experience in change management and cross-functional collaboration.
Languages
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English: Good professional proficiency.
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Dutch or French: Fluent in at least one.
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Second national language: Good understanding required.
Additional Information
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Location: Brussels
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Remote working: Hybrid, with 3 days per week on-site.
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Work authorisation: Non-EU candidates must hold a valid Belgian work permit and residence permit.
