Our client is looking for a Data Transmission Network Operator Service
Service Description
The Datacom team provides our client with a reliable and fault-tolerant communication network. The department’s responsibilities include:
- Management of fixed and satellite telephony
- Internet and WiFi connectivity
- Network security
- Management of various telecommunications platforms supporting remote operation and monitoring of high-voltage substations
- Data collection, physical security, and communication with partner companies
To strengthen our Data Transport Network Operations Center (NOC) team, we are looking for a Data Transmission Network Operator. The goal is to ensure the proper functioning of the datacom network, handle incidents swiftly, and manage the planning (scheduled or unscheduled) of maintenance/repair of the Elia Data Transmission network.
Key Responsibilities
- Monitor and ensure the proper functioning of all Datacom platforms
- Analyze, resolve, and escalate problems in the Datacom network, collaborating with network architects, product owners, and/or external partners when needed
- Contact stakeholders in case of network incidents, technical issues, or planned works to obtain additional information, confirm planning, or confirm resolution of incidents
- Respond to all questions or requests from other teams/departments or third parties in daily operations, planning, and projects
- Execute administrative tasks to maintain the quality of Datacom platforms, including documentation
- Actively contribute to internal/external process improvements and knowledge sharing within the team
Requirements
- Bachelor’s degree in electronics, ICT, or telecommunications, or equivalent technical experience
- Practical and operational knowledge of modern LAN and WAN networks such as:
- SDH
- DWDM
- IP/MPLS
- VOIP
- Their management systems
- Experience as a Helpdesk Officer or Network Operations Engineer is an advantage
- Fluent in Dutch or French, with good knowledge of the other language and a good working knowledge of English (absolute must)
- Motivated to continuously learn and broaden technical knowledge of Datacom networks
- Ability to work independently and methodically, set priorities, and demonstrate responsibility and urgency
- Strong analytical and communication skills to assess impact and risks accurately and communicate effectively
- Flexible and stress-resistant (tasks may be interrupted by urgent operational issues)
Additional Information
- Work regime: Full-time
- Location: Brussels
- Onsite presence: 2 days per week required
- Working hours: 07:30 – 16:00
