Our client is looking for a Business Analyst – Infrastructure Services (SAP Transformation Project)
Role Description
As a Business Analyst within Infrastructure Services, you play a key role in the organization’s digital transformation. The company has ambitious objectives in terms of efficiency, quality improvement, and process harmonisation. A strong focus is placed on digitalisation to support business activities and end users, as well as on aligning processes with those of a German sister organization where relevant.
You are responsible for designing efficient business processes, capturing business needs, and translating them into clear specifications for IT systems. Acting as a bridge between business stakeholders, end users, and IT partners (functional analysts, project managers, architects, etc.), you actively challenge assumptions and contribute to pragmatic, value-driven solutions. The ultimate goal is to develop and maintain IT tools that optimally support business processes.
This assignment is linked to a major SAP environment renewal project, with a specific focus on assessing and managing the impact on the Infrastructure department. The objective is to map and redesign processes, analyse the impact of change, and plan and execute the required adaptations.
Key Responsibilities
- Model business processes and guide business stakeholders in redesigning their processes.
- Identify data concepts for the various processes and assess the impact of the SAP migration.
- Challenge business needs and contribute to the definition of target (to-be) processes.
- Develop business information models describing the information required to realise requirements (e.g. interfaces, screens, reports).
- Align and validate requirements between business and IT stakeholders.
- Validate IT functional analyses.
- Plan and coordinate required changes to processes or applications.
- After implementation, test and validate releases, including support during UAT.
- Play an active role in change management, including preparing training materials and delivering end-user training in line with the existing change management methodology and toolkit.
- Support the business in the use of IT tools during post-implementation.
Requirements
- Master’s degree in a technical or economic field, or equivalent experience.
- 3 to 5 years of relevant experience as a Business Analyst, including needs analysis, business requirements definition, and business process modelling.
- Very good knowledge of English (reading and writing).
- Very good knowledge of Dutch or French (spoken, written, and reading); understanding of the second national language is required.
- Strong analytical mindset with a critical, challenging attitude.
- Excellent communication skills, both verbal and written; able to work independently and in a team.
- Ability to build consensus and convince multiple stakeholders.
- Strong planning and organisational skills, with a customer-oriented and flexible mindset.
- Knowledge of BPMN and UML.
- Experience with tools such as Enterprise Architect, Jira, and DevOps is a plus.
- Experience in the electricity or energy sector is an asset.
