Our client is looking for a Software Solution Specialists/M365 Generalist
Service description:
- Administer and maintain Microsoft 365 services including Exchange Online, Teams, SharePoint Online, OneDrive, and Intune.
- Manage user accounts, licenses, and group policies through Azure Active Directory and the Microsoft 365 admin center.
- Configure and support security policies, data loss prevention, and compliance framework within Microsoft 365.
- Implement and maintain Teams Rooms, communication systems, and integrated collaboration tools.
- Support onboarding, migration, and hybrid environments (on-premises to cloud).
- Troubleshoot incidents, perform root cause analysis, and resolve Microsoft 365-related issues.
- Develop and automate workflows with Power Automate and PowerShell scripts.
- Monitor service health, performance, and capacity.
- Maintain technical documentation, policies, and standard operating procedures.
- Provide training, best practices, and second-line support to end users and IT staff.
- Maintain security, backup, and redundancy strategies (where needed).
- Liaise with vendors and other IT personnel for problem resolution.
- Participate in the design of information and operational support systems.
Requirements:
While this role requires a solid technical background across the Microsoft 365 ecosystem, the primary mission will be to strengthen the team responsible for operating and supporting our mail and messaging services in a hybrid environment. We expect the candidate to demonstrate medium knowledge and proven experience with common standards and best practices within this field.
- Proven experience as a Microsoft 365 administrator, engineer, or specialist.
- Strong knowledge of Exchange Online, Teams, SharePoint Online, and Azure AD.
- Proficiency in PowerShell, Microsoft Graph, or similar automation tools.
- Understanding of Microsoft security and compliance features (MFA, conditional access, DLP).
- Experience with identity and device management via Intune or hybrid AD environments.
- Familiarity with licensing models, tenant management, and service configuration.
- Excellent troubleshooting, documentation, and communication skills.
- Experience with monitoring systems.
- Excellent communication and interpersonal skills. Fluent in English.
- Bachelor’s degree in Computer Science, Information Technology, or a related field, or equivalent work experience.
- The candidate will have to successfully go through Security Clearance Security (Act on the Requirements and Procedure for Federal Security Clearances and the Protection of Classified Information (Security Clearance Act – SÜG)).
- Not a must, but considered an advantage: Relevant Microsoft certifications.
- Experience in hybrid or multi-tenant enterprise environments is a plus.
- French, Dutch or German is a plus.
Additional information:
- Work regime: fulltime.
- On-duty: Participate in shift/on-call rotations as per operational policy when required (24/7 availability).
- Onsite presence: 2 days of physical presence on site / week by default is required
