The department Business Solutions within Broker Channel and Non-Life developments conceives the most appropriate solutions to support business entities (marketing, sales, operations, …).
The main activities of Business Solutions teams are:
- Project management within business solutions and/or across the organization
- Conception and mastering of solutions (ideation, requirements, …)
- Drive delivery of solutions implemented in IT department
- Testing, Delivery and Support of solutions
- Relation management within organization or external to organization
Therefore, our client in the insurance sector is looking for a Senior Business Analyst to work & lead digital & transversal projects (linked with claims management). The Senior Business Analyst will also have the role of project lead for some projects.
Mission Period
Expected Start Date: Asap
Duration: 24 months (Depending on project evolution, extension is possible)
Language Requirements
| Language | Speaking | Reading | Writing | Mandatory | Preferable |
|---|---|---|---|---|---|
| English | 2/3 | 2/3 | 2/3 | X* | |
| Dutch | 2/3 | 2/3 | 2/3 | X* | |
| French | 2/3 | 2/3 | 2/3 | X* |
1 = Basic – 2 = Good – 3 = Fluent
Location
Brussels centre.
Level of Education Required
Master in sciences, Economy, IT, Management or equivalent by experience.
Required Knowledge and Experience
Personal Skills (soft skills – intangible qualities or traits that enhance our interactions)
Mandatory
- Well organised, with priority management
- Good analytic mindset and structured mind
- Quick learner and appreciate complex analyses
- Willingness to learn and understand a complex application
- Able to work with deadlines
- Can organise own work and execute independently with regular reporting to direct manager
- Good coaching and follow-up of less experienced project-team members
- Team player
- Good communicator and workshop animation
Business Experience Required (work experience)
Mandatory
- Experience in insurance (IARD) — Senior (5 y – 8 y)
Preferable
- Experience in Claims process
- Understanding business Non-life processes and products
Technical Experience Required (hard skills related to physical or digital tools)
Mandatory
- Excellent knowledge in Microsoft 365 — Senior (5 y – 8 y)
- Able to write and define clear requirements — Senior (5 y – 8 y)
- Able to create and execute test plans and scenarios — Senior (5 y – 8 y)
- Affinity with IT technologies and architecture — Senior (5 y – 8 y)
- Interest in new technologies & AI — Senior (5 y – 8 y)
- Able to create structured documentation — Senior (5 y – 8 y)
Functional Experience Required (job experience in particular industry and in particular function)
Mandatory
- Experience in Business analyse — Senior (5 y – 8 y)
- Experience in Project Management — Senior (5 y – 8 y)
- Experience in managing backlog of requirements — Senior (5 y – 8 y)
- Experience in defining and writing requirements — Senior (5 y – 8 y)
- Experience in application testing (incl. test cases scenario’s) — Senior (5 y – 8 y)
Objective of the Job
- Requirements definition, requirements refinement session, show & tell, follow-up of actions, organisation of the requirements backlog (= user stories), reporting,…
- Work as business analyst on dedicated scope
- Needs analysis in collaboration with all stakeholders to lead to solutions definition & challenge
- Requirements writing
- Testing preparation / execution
- Collaboration with the IT and other Business teams and stakeholders
- SPOC for questions during the project, the roll-out, and the after-care
- Documentation writing and information sharing to ensure smooth transition to the business as usual
- Follow-up of the project – Planning, Milestones, Work Packages Definition, Budget, Stakeholders Management, …
