Our client is looking for an experienced Business Analyst to support a large-scale digital transformation programme within the energy sector, with a strong focus on business process optimisation, asset management, and innovative maintenance technologies.
Our client is undergoing a significant digital transformation to improve operational efficiency, quality, and reliability across its asset management activities.
The assignment focuses primarily on Remote Maintenance and Predictive Maintenance, leveraging innovative technologies such as Industrial Internet of Things (IIoT), Machine-to-Machine Communication (M2M), Big Data, Artificial Intelligence (AI), sensors, actuators, and smart assets.
As a Business Analyst, you will act as the bridge between business stakeholders, end users, and IT teams. You will analyse existing business processes, identify improvement opportunities, assess the impact of proposed changes, and translate business needs into clear and structured requirements.
The primary focus is on business analysis, process improvement, and impact assessment. Detailed functional analysis and technical design are performed by the IT teams.
Key Responsibilities
Business Process Analysis & Improvement
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Analyse, model, and optimise existing business processes.
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Facilitate the definition and implementation of AS-IS and TO-BE processes.
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Conduct impact assessments across business processes, systems, and users.
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Identify process improvement opportunities within asset management and maintenance operations.
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Challenge business stakeholders regarding their requirements and proposed solutions.
Business Requirements & Analysis
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Gather, analyse, and document business needs and requirements.
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Translate business needs into structured and actionable business requirements.
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Develop context diagrams, business domain models, user stories, and use cases.
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Model business information requirements and associated data flows.
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Define business requirements for supporting IT tools and establish usage guidelines.
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Review and validate functional analyses prepared by IT teams.
Stakeholder Management & Alignment
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Act as the key interface between business stakeholders, end users, functional analysts, architects, and project managers.
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Coordinate the alignment and validation of business requirements across stakeholders.
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Collaborate closely with other Business Analysts and departments.
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Facilitate workshops and stakeholder meetings.
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Ensure consistency and alignment between business processes, IT systems, and transformation initiatives.
Data Quality, Testing & Implementation
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Support data quality improvement initiatives and data migration activities.
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Contribute to the preparation and execution of test plans.
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Test and validate new system releases and functionalities.
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Ensure delivered solutions meet business requirements and operational expectations.
Change Management & User Adoption
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Actively contribute to change management activities related to new tools and processes.
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Develop training materials and end-user documentation.
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Organise and deliver training sessions for end users.
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Apply established change management methodologies and toolkits.
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Support business users during the post-implementation phase.
Required Qualifications & Experience
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Master’s degree, preferably in a technical field, or equivalent professional experience.
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Minimum 5 years of relevant experience in gathering, analysing, and documenting business requirements.
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Minimum 5 years of experience in business process analysis and modelling.
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Proven experience in business process optimisation and impact analysis.
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Experience modelling business information requirements within operational processes.
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Knowledge of test plan preparation and execution.
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Experience developing training materials for end users.
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Strong understanding of business and IT collaboration within digital transformation programmes.
Technical & Domain Knowledge
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Strong knowledge of business process modelling and business analysis methodologies.
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Experience with business requirements, user stories, use cases, and domain modelling.
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Understanding of IT systems supporting operational and maintenance processes.
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Interest in innovative technologies and digital transformation.
Nice to Have:
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Knowledge of IoT, Artificial Intelligence, Big Data, or related technologies.
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Experience with Remote Maintenance or Predictive Maintenance.
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Experience in industrial asset maintenance and management.
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Exposure to industrial environments, utilities, or the energy sector.
Language Requirements
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Dutch: Professional proficiency
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French: Professional proficiency
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English: Professional proficiency
Professional proficiency in all three languages is required.
Soft Skills
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Strong analytical and critical thinking skills.
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Independent, proactive, and solution-oriented mindset.
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Mature professional with excellent stakeholder management capabilities.
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Assertive and effective communicator.
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Ability to align stakeholders with different priorities and perspectives.
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Strong collaboration and teamwork skills.
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Excellent planning and organisational abilities.
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Customer-oriented and adaptable.
Practical Information
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Location: Schaerbeek, Belgium
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Remote Work: According to the client’s remote working policy
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Project Environment: Digital Transformation / Asset Management
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Key Focus Areas: Business Process Improvement, Remote Maintenance, Predictive Maintenance, and Business-IT Alignment
