Process & Business Analyst

december 19, 2024

As a Process & Business Analyst, you will contribute to the successful realization of strategic programs and projects within the telecom & network solutions segment. You will support project operations and the organization in terms of methodology, processes, and digitalization, and be part of an open and dynamic team.

Key Responsibilities

  • Process Development: Develop processes and further digitalization and automation, both conceptually and technically.
  • Project Support: Assist the project organization in executing projects or programs by monitoring planning, budget, and scope.
  • Reporting: Responsible for creating reports for project and resource planning, quality, and risk management.
  • Methodology and Tools: Support project operations in terms of methodology, project management, process, and digitalization.
  • Client Needs Analysis: Detect and analyze client needs, translate them into processes and suitable tools, implement and support these solutions, and provide training and workshops to end-users.
  • Project Coherence: Ensure coherence between projects and provide operational support for various projects and programs in alignment with the Program Manager and/or client, adhering to timelines, budgets, and planning.
  • Transparent Reporting: Report transparently and clearly to management and end clients, offering expertise in designing and executing new reports.
  • Tool Development: Use existing project management tools and help enhance their quality, focusing on digitalization.
  • Meeting Preparation: Prepare and follow up on recurring meetings.

Technical Skills

Mandatory Skills

  • Education: Bachelor/Master in Business Engineering
  • Languages: Bilingual (French, Dutch)
  • BPMN: Knowledge and experience
  • Power BI and DAX: Knowledge and experience
  • Documentation: Ability to write processes/procedures/work instructions and manage documentation
  • Experience: Minimum 3 years as a Business Analyst and Process Analyst

Additional Skills

  • SharePoint/Power Automate/Power Apps: Knowledge and experience
  • ADKAR Methodology: Knowledge and experience in change management within an organization
  • Project Management Methodologies: Knowledge of Prince2, PMI, Agile
  • ERP SAP: Knowledge of modules PS, PM
  • PMO/PSO: Experience
  • English: Knowledge is a plus

Soft Skills

  • Creativity: Constantly seeking work improvements
  • Team Player: Flexible, proactive, and stress-resistant
  • Compromise: Ability to find and agree on compromises

(Junior)

Job specifications

ID: 8854

Duration: 1/03/2025 - 28/02/2027

Location: Brussels

Type: Freelance

Michaël Govaerts

IT Recruitment Consultant
This position is no longer accepting applications.